This presentation guides you through starting your Trezor hardware wallet safely. We'll cover unboxing, authenticity checks, initial power-on, firmware updates, seed creation, and secure everyday use. Every step includes clear notes and links to the official page for reference.
Presenter notes:
Designed for in-person or remote demos. Use the "Open Trezor Start" link to show the live guide as we follow each step.
Overview
What this session covers
We’ll break setup into manageable stages: preparation, verifying device authenticity, powering on and connecting, updating firmware, generating your recovery seed, configuring wallets and PINs, and best practices for storing and using your Trezor. Each stage is brief and actionable — ideal for 10–15 minute office demos or a deeper 30–45 minute walkthrough.
Why follow the official steps?
Using the official start page and verified firmware prevents man-in-the-middle attacks, counterfeit devices, and accidental loss of funds. Always prefer the official link and avoid third-party installers when starting a hardware wallet.
Unboxing & First Look
What you should see
Inspect the package for intact tamper-evident seals and official holograms. Inside should be the Trezor device, a USB cable, recovery cards, and a quick-start leaflet. If anything appears tampered with or missing, contact the vendor before proceeding.
Hands-on tip
Keep packaging until setup is complete and you’ve recorded recovery information — this helps if you need to verify serial numbers or contact support.
Authenticity & Safety Checks
Verify the device
Before connecting, check the device model and serial. Use the official Trezor Start flow which will verify the device signature during initial connection. Do not skip authenticity confirmation — it's a critical defense against compromised firmware or counterfeit hardware.
Security reminders
Never share your recovery seed, never enter it into a computer or phone, and never store it in cloud storage or photos. The seed is the sole backup of your funds; treat it like cash in a safe.
Powering Up & Connecting
Step-by-step
Connect with the official USB cable to your computer. Visit the official URL (trezor.io/start) and follow on-screen prompts. The device screen will display a welcome message — verify it matches the website instructions. Use only the cable that came with the device or a quality data cable you trust.
Troubleshooting quick fixes
If the device does not respond, try a different USB port, a different cable, or update your browser to the latest version. Avoid USB hubs when possible during initial setup.
Firmware & Official Updates
Always update via official site
When prompted, update the device firmware using the official Trezor web wizard. Firmware updates include important security patches and new features. Confirm digital signatures if prompted and follow the device prompts — never use downloaded firmware from unknown sources.
Timing
Firmware updates can take a few minutes; ensure a stable connection and power. After completion the device may reboot and re-pair with the browser — this is normal.
Generating Your Recovery Seed
Critical protective step
Follow device prompts to generate a recovery seed. Write each word on the supplied recovery card. Do not photograph or store digitally. Confirm the words on the device screen as instructed. The seed restores your wallet if the device is lost or damaged — safeguarding it is paramount.
Storage options
Store the recovery card in a fireproof safe, split the seed across secure locations, or use professionally-made metal backup plates for long-term durability.
Configure PIN & Wallet Apps
PIN, passphrase, and apps
Choose a PIN you can remember but others cannot guess. Optionally enable a passphrase for additional accounts. Install wallet apps (e.g., Trezor Suite or supported third-party wallets) only from official sources. Test a small transaction first to validate setup and connectivity.
Best practice
Use multi-factor authentication on associated services and keep device firmware current. Treat the device like a secure key: limit physical access and audit sessions regularly.
Troubleshooting & Support
When things go wrong
If you encounter errors, note the exact message and check the official support pages. Reboot the device, try another cable, or use a different browser. For persistent problems, contact Trezor support via the official site and provide serial number and screenshots (not your seed!) to facilitate help.
Office & distribution notes
For corporate rollouts, keep a documented staging checklist, label devices by serial, and use the Trezor Start link for a repeatable onboarding flow. Consider scheduling short 10–15 minute sessions per new user to reduce setup errors at scale.
Summary & Next Steps
Recap
We covered unboxing, authenticity, connecting, firmware, seed creation, PIN and wallet configuration, and ongoing best practices. Start each device with the official Trezor Start flow and keep recovery information offline. For teams, centralize knowledge with a short SOP and periodic security refresh sessions.
Call to action
Visit trezor.io/start to begin. For a downloadable Office-friendly version, export this HTML to PowerPoint or request a PPTX export. Thank you — stay secure!